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Privacy Policy

This Internet Labels Limited (www.internetlabels.co.uk) privacy policy explains how we use any information we collect about you when you use our website.

What information do you collect and how is it collected?

Internet Labels uses Sagepay to receive credit/debit card payments. No card details are exposed to Internet Labels, and Sagepay do not keep them on record.

User information is collected when you place an order via the website or make an enquiry. 

Website usage information is collected using cookies. For more information about how we use Cookies please click here.

The information that Internet Labels collects will usually be limited to:

  • First names and Last names
  • Business address/s and contact telephone number/s
  • Business email address/s
  • Business information for credit reference agencies

How long will you keep my information?

We will keep your information on file for 6 years following: Fulfilment of your order, provision of quotation or information or any other subsequent communications from you.

How is my information used?

Internet Labels will only use your information to fulfil your order, provide a quotation or information or answer your enquiries. We may from time to time contact you to inform of new products, services or forthcoming events which may be of interest to you. You may opt out of those communications at any time by emailing sales@internetlabels.co.uk or writing to Internet Labels, PO Box 111, Saltburn-by-the-Sea, TS12 9AF.

Internet Labels will never share your information with any third parties other than:

  • The courier in the case where goods need to be delivered
  • Credit reference agencies and fraud prevention services.
  • If we were legally obliged to do so.

GDPR Compliance

Internet Labels is committed to ensuring that your personal data is safe. We have carried out extensive reviews of all our data handling methods to ensure compliance with the regulation. We have also completed comprehensive staff training and have appointed a Data Protection Officer.

Cookies

Cookies allow a website to recognise a user’s machine. For more information about cookies, how they work and what choices you can make through your own browser settings see http://www.allaboutcookies.org/

Google Analytics – We use Google Analytics tracking cookies to collect anonymous traffic data about viewers use of this website. This information is stored by Google and subject to their strict privacy policy, which can be viewed here. Google Analytics collects information such as pages viewed on this site, the browser and operating system used and time spent viewing. The purpose of this information is to help us improve the sites user-friendliness for future visitors.

If you have previously given consent to our use of cookies and would like to withdraw it, you only need to delete the existing cookies for the site in your browser. If you return to the site after that we will not be using cookies or collecting any information about you. Details on how to delete the cookies from within your browser can be found at http://www.allaboutcookies.org

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We use cookies to ensure our website functions correctly, to provide you with a seamless shopping experience, and to analyze our traffic. Below is a detailed breakdown of the essential and functional cookies set by WooCommerce when you visit our store:

Shopping & Session Cookies (Essential)

These cookies are strictly necessary for the basic operation of our online shop. They do not store any personal identifiable information (PII).

  • woocommerce_cart_hash
    • Purpose: Helps our system recognize when the contents or quantities of items in your shopping cart change.
    • Duration: Session (expires when you close your browser).
  • woocommerce_items_in_cart
    • Purpose: Helps our website’s caching systems determine if you have items in your shopping cart so the cart page displays correctly.
    • Duration: Session (expires when you close your browser).
  • wp_woocommerce_session_[hash]
    • Purpose: Contains a unique code for each customer so that our system knows where to find the shopping cart data in the database for each specific user.
    • Duration: 48 hours.

User Interface & Experience Cookies (Functional)

These cookies remember your preferences to improve your browsing experience.

  • woocommerce_recently_viewed
    • Purpose: Powers the “Recently Viewed Products” section, allowing you to easily find items you previously looked at.
    • Duration: Session.
  • store_notice_[notice id]
    • Purpose: Tracks whether you have dismissed a specific shop announcement banner so that it does not show up again and interrupt your browsing.
    • Duration: Session.
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Access to your information

You may request a copy of the information we hold about you by sending an email to sales@internetlabels.co.uk or writing to The Data Protection Officer, Internet Labels, PO Box 111, Saltburn-by-the-Sea, TS12 9AF.

All such requests will be fulfilled within 30 calendar days.

Review

This policy was reviewed  on: 25th May 2023.

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